Your Privacy Matters.

Depending on how you interact with us, we may collect:

• Contact information such as your name, business name, email address, and phone number.
• Project details, instructions, preferences, and communications you send us.
• Images, reference files, and other materials you provide for editing.
• Basic technical information such as browser type, device information, and website usage data.

Please do not send sensitive personal information unless it is necessary for the project and appropriate safeguards have been agreed upon.

We use information as reasonably necessary to:

• Respond to inquiries and provide quotations.
• Process, edit, review, and deliver client projects.
• Communicate about deadlines, revisions, and service updates.
• Maintain website security, prevent misuse, and improve our services.
• Meet applicable legal obligations and resolve disputes.

We do not sell your personal information to third parties.

Client images, unpublished work, reference files, and project details are treated as confidential business materials.

• Files are used to perform the requested services and related quality checks.
• Access is limited to personnel or service providers who need it for authorized work.
• We do not intentionally publish client images in our portfolio or marketing materials without permission.
• Please use agreed delivery channels and notify us if a project requires specific confidentiality arrangements.

We may share limited information with trusted service providers when necessary to operate our website, communicate with clients, transfer project files, or process payments.

Such providers may process information under their own privacy terms and applicable obligations. We may also disclose information when required by law or when reasonably necessary to protect rights, security, and prevent fraud. We do not authorize third parties to use client files for unrelated purposes.

Our website may use cookies or similar technologies to support essential functionality, remember preferences, understand website traffic, and improve user experience.

You can manage cookies through your browser settings. Disabling certain cookies may affect some website features. Where required, we will seek consent before using non-essential cookies.

We use reasonable technical and organizational measures intended to protect information against unauthorized access, loss, alteration, or disclosure.

No internet transmission or storage system can be guaranteed completely secure. Please use secure file-sharing methods and contact us promptly if you suspect unauthorized access to project materials.

Depending on your location and applicable law, you may be entitled to request access to, correction of, or deletion of certain personal information, object to certain processing, or withdraw consent where processing relies on consent.

Contact us to make a request. We may need to verify your identity and may retain information where legally permitted or required.

AtelPix serves clients internationally. Information may be processed in Bangladesh or other locations where our authorized service providers operate. Privacy laws may differ between countries.

Where applicable, we take reasonable steps to ensure international transfers are handled in accordance with relevant legal requirements.

We retain information only for as long as reasonably necessary for service delivery, business records, security, dispute resolution, and legal obligations.

Project files may be deleted or archived under our operational retention practices or an agreed client arrangement. If you need a specific deletion schedule, please discuss it with us before sending files.

Our services are intended for businesses and adults, not children. We do not knowingly collect personal information directly from children in circumstances where parental consent is required. If you believe a child has provided personal information to us, please contact us.

Our website may link to third-party platforms or services. We do not control their privacy practices or content. Please review the relevant provider's privacy policy before sharing information with them.

We may update this Privacy Policy to reflect changes in our services, practices, or legal requirements. The latest revision date will be shown at the top of this page. Continued use of our services after an update is subject to applicable law.