ATELPIX · TERMS & CONDITIONS
Terms & Conditions.
These terms explain the conditions that apply when you access our website or use AtelPix image editing and post-production services.
Last Updated: October 2026
Welcome to AtelPix. By accessing our website, requesting a free sample, submitting files, or placing an order with AtelPix, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. These terms are intended to establish a clear and professional working relationship between AtelPix and our clients.
AtelPix provides professional image editing
and photo post-production services, including
but not limited to:
- Professional Image Post-Production
- Background Removal & Clipping Path
- Ecommerce Product Photo Editing
- High-End Photo Retouching
- Jewelry & Product Retouching
- Ghost Mannequin & Neck Joint
- Color Correction
- Image Masking
- Shadow Creation
- Real Estate Photo Enhancement
- Wedding Photo Editing & Retouching
- Model & Skin Retouching
Clients are responsible for providing accurate
instructions, reference images, source files,
specifications, and other information required
to complete the project correctly.
- Instructions should be clear and complete.
- Reference images should represent the desired editing style where applicable.
- Clients must provide files in a usable format and sufficient quality.
- Delays caused by missing or unclear instructions may affect delivery time.
An order is considered confirmed once the project
scope, requirements, pricing, and other applicable
details have been agreed upon.
Requests that significantly change the original
project scope may require additional charges or
a revised delivery schedule.
Pricing depends on the service, image complexity,
editing requirements, image quantity, turnaround
expectations, and project scope.
- Prices are quoted before production.
- Large or ongoing projects may qualify for custom pricing.
- Complex images may require a separate quote.
- Any additional work outside the agreed scope may be charged separately.
Payment terms are agreed before production begins.
Unless otherwise agreed in writing, AtelPix may
require payment before starting an order.
AtelPix reserves the right to pause production
or delivery when an invoice or agreed payment
remains outstanding.
Estimated turnaround time depends on the number
of images, editing complexity, project scope,
and current production requirements.
- Delivery times are estimates unless a specific deadline has been agreed in writing.
- Complex or large-volume projects may require additional production time.
- Delays caused by missing information, late feedback, or additional instructions are outside the original turnaround estimate.
AtelPix provides revisions based on the original
project instructions and agreed requirements.
Changes that introduce a new editing style,
completely different instructions, additional
images, or work outside the original scope may
be treated as additional work.
AtelPix may provide free sample edits to new
clients so they can evaluate our editing quality.
Free samples are intended for evaluation and
do not automatically establish an ongoing
service agreement.
Sample requirements, quantity, and scope may
vary depending on the project.
We can work with common professional image formats
such as JPG, PNG, TIFF, PSD, and other formats
depending on the project.
Clients are responsible for providing source files
of sufficient quality. Final output specifications
should be communicated before production.
Clients confirm that they own, control, or have
permission to use the images, logos, trademarks,
and other materials they submit to AtelPix.
Clients are responsible for ensuring that submitted
content does not violate the intellectual property
rights of another party.
Once the agreed payment has been completed,
clients may use the final edited images for
their intended commercial or personal purposes,
subject to the rights and permissions associated
with the original content.
AtelPix treats client files, project instructions,
business information, and other project-related
information as confidential.
Access to project files should be restricted to
authorized production and quality-control personnel
who require access to complete the work.
AtelPix may request permission to display completed
work as part of our portfolio, website, social
media, or promotional materials.
If a client requires strict confidentiality or
does not want their work displayed publicly,
they may notify AtelPix in writing.
Clients must not submit content that is unlawful,
fraudulent, copyright-infringing, or otherwise
prohibited by applicable laws.
AtelPix reserves the right to refuse projects
that contain content we reasonably consider
inappropriate, unlawful, deceptive, or unethical.
Refund eligibility depends on the circumstances
of the project and the amount of work already
completed.
- Refunds are not automatically guaranteed after production has started.
- If AtelPix is unable to deliver work according to the agreed requirements, the situation may be reviewed.
- A change of mind or subjective dissatisfaction alone does not automatically qualify for a refund.
Clients should retain their original source files
and important project backups.
AtelPix may retain project files for operational,
revision, backup, or workflow purposes, but clients
should not rely on AtelPix as their sole backup
provider.
To the extent permitted by applicable law,
AtelPix will not be responsible for indirect,
incidental, special, or consequential losses,
including loss of profit, business interruption,
or loss arising from circumstances outside our
reasonable control.
Clients should maintain appropriate backups of
original files and important business data.
AtelPix maintains a professional production workflow
designed to support continuous service.
However, temporary interruptions may occur due to
technical problems, maintenance, internet outages,
third-party services, force majeure events, or
circumstances outside our reasonable control.
AtelPix reserves the right to refuse, pause,
or terminate a project when a client violates
these Terms & Conditions, provides unlawful
content, fails to meet agreed payment obligations,
or engages in abusive or fraudulent behavior.
AtelPix may update these Terms & Conditions
when necessary to reflect changes in our services,
business practices, or applicable requirements.
Updated terms will be published on this page.
Continued use of our services after an update
indicates acceptance of the revised terms.
These Terms & Conditions are intended to
establish the general terms under which AtelPix
provides its services.
Any dispute should first be addressed through
good-faith communication between AtelPix and
the client. Where necessary, applicable laws
and legal requirements will determine the
appropriate resolution process.
Questions About These Terms?
If you have any questions about our Terms & Conditions, project requirements, pricing, payment, or service policies, please contact our team before placing an order.
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